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Terms and conditions

By using our website, you’re agreeing to our terms of use. Follow the links on the left hand side of this page to read our privacy and child protection policies and find information on our supporter services team and our customer charter.

  1. Your use of the site constitutes acceptance of these Terms and Conditions and our Policy on Privacy and Use of Information.
  2. You agree to use this site only for lawful purposes, and in a manner which does not infringe the rights of Plan or any third party (including without limitation any Plan sponsor or sponsored children) or the use and enjoyment of the site by any third party.
  3. Except for death or personal injury arising through our negligence, Plan UK shall in no event be liable for any damages including, without limitation, indirect or consequential damages, whatsoever arising from or in connection with the use or loss of use of the site, or any content on the site.
  4. Plan UK can change these Terms and Conditions at any time by posting changes online under this section 'Terms and Conditions'. Your continued use of this site after changes have been posted constitutes acceptance of the modified terms.
  5. Plan UK does not guarantee that the site's facilities and functions will be free from error or uninterrupted, that the site or the server that makes it available to you are free of viruses or bugs, that defects will be corrected, or that the content on the site is accurate or complete.
  6. Plan UK takes no responsibility for the content of external Internet Sites linked to or cited on this site.
  7. Any communication or material (including without limitation any data, questions, comments and suggestions) that you transmit to, or post on any public area of this site (including without limitation chatrooms, fora, bulletin boards), will be treated as non-confidential and non-proprietary information unless otherwise stated by Plan UK. We reserve the right to remove without notice any material posted in any public area of the site.
  8. If you sign up to become a sponsor on line you have the right to cancel at any time.
  9. These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the Courts of England and Wales.
  10. If you do not accept these Terms and Conditions in full, you must stop using this site immediately. We reserve the right to prevent you accessing this site, without prejudice to any of our other rights, if we consider that you have contravened our Policy on Privacy and Use of Information or any of these Terms and Conditions.

SMS terms and conditions

Texts will be charged at your standard network rate.

When making a donation through text, you will be charged the amount of your donation,plus your standard network rate for the text.

Plan UK will not be liable for delays or failures in receipt of any SMS messages, as delivery is subject to transmission from your network operator and processing by your mobile phone device.

SMS service is being provided to Plan UK by a third party provider.

Data obtained from you in connection with this SMS service may include your mobile number, your carrier's name and the date, the time and content of your messages and other information that you may provide.

By using Plan's SMS service you consent to receiving, from time to time, further communication from us. You can unsubscribe at any time by calling 0300 777 9779 or by emailing us on supporterquestions@plan-international.org.

Monthly giving via SMS

This is a charity subscription service to Plan UK. 

You’ll need to reply to the message you received to activate your gift. Your gift will be activated as soon as you respond, with your first donation of £3 being immediately taken from your phone bill or pay-as-you-go-credit. You will be charged £3 plus one standard rate text message in the first month.

Each month thereafter you’ll receive a free text as a reminder, the day before your gift is due. If you’re happy to make your donation you don’t need to do anything and you’ll be charged £3. You will receive a thank you message to confirm your gift.

Each month you can choose to skip your gift.  When you receive your free reminder text, you will be given details to skip that month. Simply reply SKIP within 24 hours of receiving the message and we won’t take your donation that month. You will be charged one standard rate text message.

If your phone is out of range or switched off, we will only take your gift 24 hours after we know your phone has received our message.

By using this service, you consent to receiving further communication from us. If you’d rather we didn’t call or text, please call our friendly Supporter Care team on 0300 777 9779.

Plan UK will receive 100% of your donation. To unsubscribe and cancel your gift text STOP to 70002.

Data protection

Your data will be handled in accordance with the Data Protection Act 1998 and will only be used to keep you informed about our activities, events and services. We will not share your information with any third party organisations except where;

  1. such transfer is a necessary part of our activities, or
  2. we are required to do so by operation of law.

You have a right under the Data Protection Act 1998 to obtain information from us. If you have any queries concerning this right, please contact our Data Protection Officer at Plan UK.

The plan

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